How To Buy A Verizon Phone From Second Hand Dealer

Interested in a certified pre-owned telephone from Verizon but not sure how it works? From status and bombardment life to user satisfaction and cost, we're answering all of the questions you might take about used phones versus new.

one. What's the difference between refurbished and CPO phones?

If y'all think you may be in the market for a previously owned phone, it'due south of import to know that anyone can sell an old device and call it a "used phone" or a "pre-endemic phone." That's why information technology's important to understand the difference.

Refurbished phones: This typically refers to devices that accept undergone some sort of repair. The previous user's data has been wiped and the mill settings are typically restored, allowing you to set up up the device the same style you would a brand-new phone.

Certified Pre-Owned (CPO) phones: This refers to all of the pre-owned smartphones Verizon sells. These devices have been inspected and are in full working guild. "Certified Pre-Owned" is also potentially more than authentic than "used" or "refurbished" — some smartphones are returned in full working guild after merely a few days. While these devices are definitely pre-owned and cannot be sold as new, some may not have been used at all by previous owners.

2. Where do pre-owned and used phones come from?

It's a common misconception that all pre-owned or refurbished phones were returned due to defects. While it's truthful that some pre-owned devices crave repairs, many people bring back smartphones within the allowed return window just because they've decided they want a dissimilar model or color. Other pre-owned phones find their way back onto shop shelves via trade-ins.

3. What kind of shape are these phones in?

Refurbished phones may seem identical to brand-new devices, or they may have a fair number of dings and scratches. (Generally speaking: the more than scratches, the more price savings.)

When phones are returned or recycled due to defects, the refurbishment process may involve repairs such every bit new internal components, new screens and fixed ports. Merely before these smartphones can be sold as Certified Pre-Endemic devices, they must be fully inspected past Verizon to ensure they work properly.

All of Verizon's Certified Pre-Owned devices are assigned a grade co-ordinate to their cosmetic condition. Check out the videos beneath to acquire more than about our different CPO grades.

Good CPO Phones

A device in "Expert" status will have more substantial scratches, scuffs or dents on the telephone case and may likewise have minor scratches on the screen.

Skilful CPO Phones

Good CPO Phones

A device in "Good" condition will accept more substantial scratches, scuffs or dents on the phone example and may likewise have modest scratches on the screen.

Good CPO Phones

All certified pre-owned and refurbished phones sold at Verizon volition have a rating associated with them, and that will give you an idea what kind of condition they are in. Overall, refurbished phones are safe to employ and come in varying condition levels. And, if a device has only lite scratching or scuffing, you may be able to cover them with a fashionable phone case.

4. How do I know a pre-owned phone or Verizon device is reliable?

All Verizon Certified Pre-Owned devices have passed Verizon's Total Quality Inspection, which ensures:

The battery charges up, and the bombardment accuse indicator works.
All ports are completely functional, and all card slots work.
Each pixel on the brandish works, and images on the screen are clear and vivid.
Wi-Fi and other connectivity functions work properly.
Speakers, microphones and Bluetooth audio all work.
All buttons and soft keyboards work
The software is up to date.

A warranty is one way to reduce concerns well-nigh a used or refurbished device. Certified Pre-Owned phones are also eligible for Full Mobile Protection insurance, which covers loss, theft, damage and many defects that pop up post-warranty. If you purchase a Certified Pre-Owned device with a credit carte du jour, your card may also provide extended protection.

If battery life is i of your acme priorities, y'all can residual bodacious knowing that battery wellness and maximum capacity is thoroughly tested before certifying the device. And, if there is a manufacturer outcome that occurs within 30 days of buy, you can learn nearly our 30-twenty-four hours device return and substitution policy hither.

5. Why would I become a pre-owned phone instead of buying new?

The short — and well-nigh mutual — answer is upkeep.

A Certified Pre-Owned smartphone will often sell for far less than an identical new model and also authorize for our payment plan. This allows buyers to motility up to a model they otherwise wouldn't be able to afford or to just save if they don't actually care virtually unboxing a brand-new telephone. Buying a Certified Pre-Owned model is also an affordable way to replace a lost or broken device, especially if you lot weren't planning to buy a new 1 for another year or more than.

Some people are also drawn to refurbished phones due to the reduced ecology footprint. Purchasing a Certified Pre-Owned device helps to proceed erstwhile phones out of landfills and saves free energy, water and other resources required to make new devices.

6. Why non buy "regular" used phones?

Ownership a used phone from a trustworthy source that vets for quality and certifies a telephone's pre-owned status is important in terms of knowing what condition your phone is in, and how to keep it protected in the event something does get wrong. Yous may find lower prices from individuals selling their used smartphones online. But a lower price may not turn out to be a better "deal" if the phone comes with technical bug (or, even worse, turns out to exist stolen). If you buy a used phone from someone you don't know, you'll exist unprotected when something goes wrong. And, Verizon'southward Customer Service and Back up tin aid with anything y'all need after purchasing your CPO phone. And, y'all can learn almost Verizon'due south 30-Day return policy here.

seven. How practice other people feel about their used phones?

Co-ordinate to one consumer survey, more than ii-thirds (67%) of refurbished telephone owners said they had no complaints about their devices — very near to the portion of new smartphone owners who said the same affair almost their devices (69%). In fact, more than than iv out of five people who bought a refurbished device said they were "highly satisfied" with their products. What's more than, Verizon is rated in the Top 5 list for used telephone sales in the U.s.a., co-ordinate to a contempo ComScore study.

Quality savings and protection from Verizon.

At present that you lot know a footling more near Certified Pre-Endemic phones, are y'all prepare to have the plunge? Verizon CPO devices are guaranteed to be fully functional and are eligible for Total Mobile Protection. Information technology's a win-win: a quality device at a lower price. Shop for a new-to-you device now.

Interested in finding the right pre-owned smartphone to fit your lifestyle? Check out a big selection of refurbished devices available at Verizon. And if you're a loyal Apple iPhone user, accept a expect at used and refurbished iPhone devices bachelor at Verizon.

Frequently Asked Questions

The term "certified pre-owned" refers to all pre-endemic smartphones Verizon sells, which are vetted for quality and given a quality rating by Verizon before existence sold to the consumer.

Yes. Information technology is safe to purchase a pre-endemic phone from a trusted source that vets them for quality and ensures they are in good working condition. Verizon rates all certified pre-owned phones and makes that rating known to the consumer.

It is important to buy your devices from a trustworthy source. With Verizon, Total Mobile Protection and certified pre-owned ratings ensure that customers are protected when buying a certified pre-owned phone.

All pre-owned phones at Verizon are sold equally "certified pre-endemic" devices. Devices in the "Like New" status are the closest to a brand new device of that respective model, while phones in "Proficient" status may exist refurbished with modest external wear and so on.

Your phone may have substantial trade-in value. Visit our Trade-In page to detect out what your phone may be worth.

In terms of accessories, a charger is provided when purchasing a certified pre-owned phone from Verizon.

Yep. Certified pre-owned phones purchased from Verizon are compatible with Verizon's network.

Yes, Verizon offers monthly payment plans for qualified customers.

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